Meet Ali: What a Continuous Glucose Monitor Changed for One Family
Updated: Sep 17
Ali is 10, lives in Dubai, and has type 1 diabetes. Here is what happened when his family reached out to Pumps on Cue.
In May of 2025, a father named Sayeed sent us a message about his son.
Ali is 10 years old and has type 1 diabetes. His family is Indian, and they live in Dubai, where his father works in the construction industry.
Sayeed receives good health care. But the coverage for his family members does not include medical devices. Sayeed sent us the full insurance documentation for himself and his family so we could see exactly where the gap was.
The result of that gap: Ali was getting insulin, but had to finger prick to check his blood sugar. For someone managing type 1 diabetes, that is not practical.
We met with the family over Google Meet to discuss their situation, and immediately began supporting Ali with FreeStyle Libre 3 continuous glucose monitors.
We receive updates from his endocrinologist. His doctor has stated that the CGMs we provide have helped stabilize and control Ali's blood sugar.
Eventually Ali may need to go on an insulin pump. We will be there to help when he does.
Why this story matters
Ali's family is not in crisis because of poverty or neglect. His father works. His family has insurance. Their care is good. The gap that put Ali at risk was narrow and specific: devices are not covered.
That gap is where we work. It is the reason Pumps on Cue exists.
There are families in this same position in Dubai, in the United States, and everywhere else. The device that changes a child's daily life is not always expensive by the standards of medicine. It is simply not covered, and so it does not arrive.
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